
This website is operated:
Writer’s Toolbox, we, us, or our, are used in this privacy policy to refer to those entities.
Writer’s Toolbox provides this online-web based platform to assist students in developing writing skills through an academic writing program. Writer’s Toolbox is concerned for the safety, security and privacy of our users. We actively protect our users’ privacy, particularly since many of our users are children and young adults.
This policy has been written in accordance with the New Zealand Privacy Act 2020, the Australian Privacy Act and Principles and General Data Protection Regulations (GDPR).
In this policy we explain how we collect, use and disclose your personal information. By using this site, you confirm that you accept the terms of this policy.
Please visit our Cookies page for detailed information on the browser Cookies used throughout this website.
We only collect and process your personal data where we have a lawful basis for doing so. In our case, we will only process your personal data if:
Writer’s Toolbox uses third-party entities (“Sub-processors” listed below) to process customer data on behalf of Writer’s Toolbox customers to perform certain services/activities as required by law or our specific contract with those customers. The list below contains all Sub-processors used across the company for different purposes. Not all entries on this list are applicable to every customer.
|
Sub-processor |
Nature & Purpose or Processing |
Categories of Personal Data |
Location of Processing |
Security Measures |
|
Atlassian |
Project management, Change management, Customer support |
IDs, Writing, Email addresses, Names, Settings & preferences, Email communications, Physical addresses, Phone numbers, Billing information, Digital actions, User demographic data |
Global |
https://www.atlassian.com/trust/security/security-practices |
|
Amazon Web Services, Inc. |
Infrastructure, Data storage |
IDs, Names, Writing, Email addresses, Email communications, Physical addresses, Billing information, Phone numbers, Settings & preferences, Browsing data, Digital actions, User demographic data |
Australia |
https://aws.amazon.com/compliance/programs/ |
|
Benefit DMA Ltd |
Printing services |
Names, Physical addresses |
New Zealand |
https://www.benefitz.co.nz/terms-conditions/ |
|
Funnel |
Advertising |
Names, Email addresses, Settings & preferences |
USA |
https://funnel.io/funnel-information-security-overview |
|
|
Business document storage, Email, Web analytics |
IDs, Names, Writing, Email addresses, Email communications, Physical addresses, Billing information, Phone numbers, Settings & preferences, User demographic data, Digital actions |
Global |
https://workspace.google.com/intl/en_nz/security/ |
|
HubSpot |
Customer relationship management |
IDs, Names, Email communications, Email addresses, Phone numbers, Physical addresses, Digital actions |
USA |
https://legal.hubspot.com/security |
|
Joiin |
Accounting |
Billing information |
USA |
https://www.joiin.co/privacy-policy/ |
|
Meta |
Advertising, Community engagement |
Browsing data |
Global |
https://www.facebook.com/business/help/829597887147190?id=735435806665862&ref=search_new_0 |
|
OpenAI |
Writing assessment |
Writing, IDs |
USA |
https://openai.com/security-and-privacy/ |
|
Slack |
Internal communication |
IDs, Writing, Email addresses |
USA |
https://slack.com/intl/en-nz/security-practices |
|
Spot Productions |
Printing services |
Names, Physical addresses |
Australia |
https://www.spotpro.com.au/ |
|
Stripe |
Payment processing |
Billing information |
USA |
https://docs.stripe.com/security |
|
Xero |
Accounting, Invoicing |
Billing information, Physical addresses, Phone numbers |
USA |
https://www.xero.com/nz/security/ |
|
Zapier |
Advertising |
Names, Email addresses, Settings & preferences |
USA |
https://help.zapier.com/hc/en-us/articles/8496181993613-Security-and-Compliance |
|
Zoom |
Communication |
Names, Email addresses, Phone numbers |
USA |
https://explore.zoom.us/en/trust/security/ |
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Data Privacy and Use for UK and European Customers
Writer’s Toolbox policies and practices comply with the GDPR requirements regarding personal data. Personal data can only be transferred out of the EU if:
New Zealand is one of a small number of non-EU countries that enjoys adequacy status so the limited personal data required to operate and use Writer’s Toolbox can be transferred to New Zealand.

